Success in the modern IT era requires knowledge of Voice over IP technology and its use enterprise wide. Cisco call manager training is a key to that success. It is almost a guarantee that the first name that comes to mind when networks are mentioned is the name Cisco and when talking about VOIP one will think of Cisco call managers.

Cisco call manager training is essential if an IT professional is to succeed in today’s Cisco centric world. Once you as an IT professional complete Cisco call manager training you will have a solid foundation for administering and managing voice traffic across your organizations network.

Contained in this article is some information you should expect from Cisco call manager raining. Ensure that any Cisco call manager training you participate in at least cover the following items. We have also included some resources that can help you start your Cisco call manager training.

Cisco call manager training should provide some basic knowledge in managing, building and troubleshooting wide area network VOIP solutions. With the proper Cisco call manager training you can enhance the performance of the right VOIP network and ensure the right VOIP network infrastructure you can deploy the right network infrastructure.

Proper Cisco call manager training will instruct you on testing and building complicated VOIP networks. Cisco call manager training should include hands-on labs that include class of service for PSTN and private branch exchange. During Cisco call manager training, at a minimum, you will learn to deploy the Cisco call manager and how to build and deploy a call plan.

Building and deploying a call plan in Cisco call manager training usually will consist of the following:

    o 911

    o 3-digit service codes: 411, 511, etc.

    o 7-digit local numbers: 681-1901

    o 10-digit local numbers: 416-681-1901

    o 11-digit long distance: 1-733-802-1901

    o International: 011441902

As stated, Cisco call manager training will consist of building and testing class of service solutions like the following:

    • Internal dialing

    • Long distance dialing

    • International dialing

    • Configure routing for FXS ports

    • Configure connections to simulated PBXs via T1-CAS

    • Configure a multisite centralized model

One should research the most current IOS release, routers, switches and call manager hardware so that they are ensured the Cisco call manager training they are receiving is up to date and current.

For starters, a person interested in starting their Cisco call manager training can start with Cisco’s website. By visiting the below link, a person can find various free online training provided by Cisco themselves on various Cisco call manager training subjects. All of this web based training by Cisco is absolutely free.

http://www.cisco.com/web/learning/le31/le46/products/products-voice-ip-communications.html